Customer FAQ’s

Boerse.website gives 1000% staking reward per year for GELDC holder. Boerse.website offers GELD, GELDC, ETH and BTC wallets at your profile and you can buy GELD and GELDC. You can create wallets at the "Profile"- area within the member-area and send and receive these 4 cryptocurrencies at the "Wallet" area.

To be able to buy at Boerse.website you have to send a minimum of EUR 50 to our ETH or BTC addresses you find at the wallet (the wallet is to see after login) or by sending the EUR 50 to our paypal.com (the address you find at the link "Wallet" and scrolling down to "EUR" and clicking the "buy" button. Afterwards inform us by E-mail to support(at)boerse.website with your transaction URL and your username and we will send GELDC within 24h.

And Boerse.website is a merchant platform where merchants can receive cryptocurrency-payments for their online-/offline shop articles and customers can pay by sending digital coins to the merchant. More to this here for merchants: www.Boerse.website/merchant.php and for customers here: www.Boerse.website/pay.php

See above. By staking you earn and by beeing an affiliate. To be a ble to buy at Boerse.website you have to send a minimum of EUR 50 to our ETH or BTC addresses you find at the wallet and scrolling down to "EUR" and clicking the "buy" button. Afterwards inform us by E-mail to support(at)boerse.website with your transaction URL and your username and we will add the amount to your internal "Wallet" at Boerse.website within 24h.

Boerse.website is a young and promising project created by crypto enthusiasts. The service provides safe and fast transactions without revealing users identities. We provide the best possible rates by comparing a wide range of reliable trading platforms and work with GELD, GELC, ETH and BTC.

We don’t fix currency rates and never have because of the volatile nature of cryptocurrency, where the rate of any currency can fluctuate every minute. This is why the final rate may be slightly higher or lower than expected at the end of a transaction.

With more than 23 years of experience we’ll ensure you always get the best guidance. We serve clients at every level and always find a satisfied way for all parties envolved.

A wallet is a digital place where you store cryptocurrency coins and tokens. A wallet address is a randomly generated combination of digits and letters that is associated with a particular wallet. Boerse does not store in our database the coins, but instead all are in the blockchain saved, which is more safe.

You can create wallet-addresses inside the member-area for GELD, GELDC, ETH and BTC at Boerse.website at the "Profile" area and save them. Alternatively you can simply fill your wallet-address from external-sources and save them, in case you want to use already existing wallet-addresses.

There is always a sender and a receiver. The receiver’s address is the wallet- address that will receive currency you want to send. For example, if you want to send SGelderGER (GELD), you should specify a SGelderGER (GELD) wallet address in the receiver field.

A tx ID or an hash is the unique address of a transaction in a blockchain that acts as a record or proof that the transaction has taken place. Usually, the tx or hash is a combination of digits and lowercase letters. Whenever you make a payment in cryptocurrency, you receive a tx ID for your crypto wallet. For GELD, GELDC and ETH you can see your transactions at www.etherscan.io by filling in the searchfield your wallet-address. For BTC you can see your transactions at www.blockchain.com by filling your wallet-address in the searchfield.

Each time any amount of cryptocurrency is sent or exchanged, the currency goes through a blockchain. This process requires a small fee called a ‘network fee’. The network fee is a commission that a blockchain takes from the amount sent in each currency. It is critical to make sure that the amount you want to exchange on Boerse is enough to cover the exchange fees for both the process of sending your original currency and receiving the new currency you want to buy/send. If the sent amount is too low to cover the fees of the network, the transaction will not go through and your funds will be lost.

Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet-address), it cannot be rolled back. So, if you are going to send/exchange cryptocurrency, be sure to double check all payment details carefully before sending.

Boerse.website sending and receiving transactions for GELD, GELDC and ETH need only around 5 untill max 30 seconds to be processed. For BTC transactions it takes up untill 1 hour and if a transaction is large (worth over 1 BTC), processing may take longer, depending on the size of your transaction and blockchain capacity.

As a rule, BTC transactions take untill 60 minutes to be processed. If your transaction needs longer, this could be due to a variety of factors, including:

Blockchain overloaded. There are many transactions waiting to go through, including yours. This issue occurs on the Bitcoin and Bitcoin-based blockchains. Unfortunately, the only thing to do is wait it out. Boerse.website has no control over a blockchain overload.

Coin updates. We may turn off some coins to update a client. This can take some time. You will get your money as soon as we turn it back on.

DDoS attacks. Every platform is subject to such attacks. Unfortunately, in this case the only thing to do is wait it out.